HIPAA COMPLIANT VIRTUAL ASSISTANTS AND BACK OFFICE SUPPORT
TRUSTWORTHYSUPPORT.
The support you need for you and your practice. Have peace of mind knowing we have your back.
We are an established virtual assistance agency focused on providing virtual assistant services to mental health professionals. With an experienced team we have over fifteen years of providing support services so you can focus on your clients.
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The agency’s mission is to serve such professionals and their patients that need administrative, customer support, and care coordination services within the mental healthcare field. All contracts will be chosen based on the availability of human resources, and everyone will be given the respect of a designated account manager to ensure their long-term success.
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By streamlining repeatable strategy and processes we are able to create a healthy roadmap for your practice. We understand in these unprecedented times nothing is perfect, but we strive to upkeep the four-nines to maintain client satisfaction of at least 99.99% success rate. We offer competitive resources by implementing a virtual model that enable our professional staff to provide top-quality work based off their expertise and industry specific knowledge.
Let us help you, help your patients
THERE WHEN YOU NEED US
QUALITY SERVICES TO MATCH YOUR QUALITY CARE
Our mental health virtual assistants can manage intake calls/emails and forms, and all administrative tasks including social media posts.
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Schedule management
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Managing emails and voicemails
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Proofing and editing
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Transcribing handwritten or audio notes
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Writing correspondence and creating forms
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Office management, including managing spreadsheets to track payroll, bill-paying, and ordering supplies
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Generating superbills for clients to submit to their insurance companies
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Benefits and Eligibility Verification
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Processing Co-Pays and Self Pays
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Returning client calls promptly with a high degree of professionalism and sensitivity
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Handling intake calls
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Screening new clients
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Coordinating new client intake forms
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Updating client electronic health records
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Research (formal and informal)
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Providing organized, thoughtful support to projects specific to your practice and needs
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Social Media Management
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Compassionate services for your practice
We will train your Virtual Assistant in areas specific to your practice, such as the systems you are using, the tasks you are requesting, and how to best represent you in a manner that reflects the persona of your practice. All our assistants are based in the United States.
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We start out by discussing what areas you are seeking support in. We listen to the details and vision of your practice, and when needed, help you brainstorm how best to use a Virtual Assistant for both your needs and your budget. We will then connect you with the Mental Health Virtual Assistant best suited for your needs and style.
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Our virtual assistants can work with any mental health professional, including:
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Private practice owners
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Group practice owners
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Psychiatrists
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Psychiatric nurse practitioners
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Psychologists
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Counselors
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Clinicians
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Therapists
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Social workers
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Life coaches
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